Terms and Conditions

Last Updated: January 2025

Welcome to 1 Step Digital. By accessing our website (www.1stepdigital.com) and using our real estate media services, you agree to comply with the following Terms and Conditions. Please read them carefully before engaging with our services.

1. Services Offered

1 Step Digital provides professional real estate media solutions, including but not limited to:

  • Real Estate Photography

  • Drone Photography

  • 3D Virtual Tours

  • Cinematic Video Walkthroughs

  • Custom Floor Plans

  • Virtual Staging

  • Social Media Reels

All services are subject to availability and may be modified or discontinued at our discretion.

2. Booking & Payment

  • Clients must book services in advance through our website or by contacting us directly.

  • A deposit may be required to secure your appointment.

  • Full payment is due before or at the time of the scheduled service, unless otherwise agreed.

  • Late payments may result in additional fees or service cancellation.

3. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours before the scheduled appointment.

  • Cancellations within 24 hours may be subject to a cancellation fee.

  • Rescheduling is allowed based on availability, but must be requested in advance.

4. Image Rights & Usage

  • 1 Step Digital retains full copyright ownership of all media created.

  • Clients receive a non-exclusive, royalty-free license to use the media for real estate marketing purposes only.

  • Images may not be resold, transferred, or used beyond the agreed-upon scope without written permission.

  • 1 Step Digital reserves the right to use media for promotional purposes unless otherwise agreed.

5. Client Responsibilities

  • Properties must be prepared and cleaned before the scheduled shoot.

  • The client or a representative should be present during the shoot to provide guidance if needed.

  • Delays caused by unprepared properties may result in additional charges or rescheduling.

6. Liability & Disclaimer

  • 1 Step Digital is not responsible for any damages, losses, or issues arising from the use of our services.

  • While we strive for accuracy and quality, we do not guarantee specific results or sales performance from our media.

  • Drone services are subject to FAA regulations and weather conditions. We reserve the right to cancel or reschedule flights if necessary.

7. Refund Policy

  • All sales are final once media has been delivered.

  • Refunds are only issued in cases of technical failure or service non-fulfillment.

  • Any disputes must be reported within 7 days of media delivery.

8. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us:
Email: Info@1StepDigital.com
Phone: (714) 598-7604

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.